News SpotlightWorkers turn to AI career coaches. New AI chatbots have emerged to provide career advice — experts say they can be helpful as an idea generator. Still, human support is best when navigating tough issues like discrimination (Washington Post). Invisible disabilities at work. With more than 33 million U.S. adults contending with non-apparent disabilities like chronic pain, diabetes, and autism, more inclusive hiring practices and greater flexibility are needed (Fast Company). Millennial jobs are at risk. As the workplace evolves, middle managers are becoming redundant, leading to a trend of “unbossing” that’s disproportionately impacting Millennials (Business Insider). Stat of the WeekIn a new study on the workplace challenges faced by caregivers of adults, 1 in 3 caregivers say that balancing their job and care responsibilities is their biggest driver of stress. A large majority cited care commitments as a reason they would leave their job (75%) and say their companies are more understanding about childcare responsibilities than adult caregiving needs (80%). Deep Dive ArticleHow to Support Employees of All Ages with Chronic ConditionsToday, 133 million Americans live with chronic conditions, more than ever before. This is nearly half the U.S. population, and the number is only expected to climb. By 2030, a projected 171 million Americans will suffer from chronic illnesses like hypertension, diabetes, high cholesterol, obesity, and heart disease, impacting their quality of life, capacity to thrive, and ability to be successful at work. A new study from my company, Workplace Intelligence, and One Medical, a membership-based primary care practice, explores the impacts of chronic conditions in the workplace. We found that more than half of employees have at least one chronic condition, and 3 out of 4 said that their health either worsened or stayed the same over the past year. These conditions are not exclusive to older generations like Baby Boomers. In fact, more than 4 out of 10 Millennial and Gen Z workers say they are living with a chronic condition, underscoring the importance of this issue for the entire workforce, regardless of age. For those who suffer from chronic conditions, there are untold physical, emotional, and financial costs. These conditions can also have far-reaching implications for business as employees contend with the complications of their illness in the workplace. Employees suffering from chronic conditions say they have experienced negative impacts in the workplace as a result, affecting their productivity (53%), ability to focus (52%), the quality of their work (42%), and their career ambition (40%). These factors can diminish an employee’s performance over time, contributing to negative business outcomes. Gen Z and Millennial workers are even more significantly impacted, with 76% saying that their chronic conditions make them less productive. These workers are also 2X more likely to report other negative work outcomes than their older counterparts, signaling that younger employees are especially impacted in their professional lives. Employers are aware of these challenges, with 94% of HR leaders agreeing that employees with chronic conditions are less productive and 60% reporting that these workers are losing at least 6 hours a week of productivity — nearly a full day of work. Leaders also estimated that around one-third of their employees have had to cut back hours (33%) or left their company (31%) due to their chronic conditions. In response to these setbacks, and as healthcare costs continue to rise, many companies are making changes. This year, 86% of HR leaders reported that they are increasing their healthcare budget, focusing on new solutions for telemedicine (56%), primary care (55%), and chronic disease management (54%). Providing better access to healthcare is essential to helping employees with chronic conditions, and younger employees respond especially well to innovative solutions like telehealth. The report uncovered that in 2023, 90% of employees with chronic conditions used their healthcare benefits to manage or treat these conditions, with most reporting that they went to a primary care provider (74%) or a specialist (30%). Primary care providers can screen, diagnose, and treat some chronic conditions, and they can guide their patients to the right kind of specialty care as needed. However, when considering the holistic well-being of employees with chronic conditions, health benefits are just one piece of the puzzle. In this week’s article, I dig into 5 key steps that employers can take to support their workers — across all generations — to manage their overall health and chronic conditions better.
Above all, access to healthcare is key.Each of the above steps is essential to supporting employees with chronic conditions, but without health benefits, many of these workers will not have access to the basic care they need. These benefits should be accessible and comprehensive, allowing employees to easily understand their care options and ensuring that they are covered regardless of their condition. As the number of individuals with chronic conditions continues to rise, it will only become more important that employers address the unique needs of their teams. Whether Gen Z or Boomer, employees across the board struggle with conditions that challenge all aspects of their lives, including their careers. Leaders who prioritize the diverse health needs of their employees will likely see productivity gains, more engaged employees, and increased retention. By ensuring that those with chronic conditions can thrive at work, employers will contribute to a more inclusive, equitable, and healthy workplace for all. Thanks for reading — be sure to join the conversation on LinkedIn, and download the report to see the complete findings from my company’s latest research with One Medical. |
Check out the previous issues of the Workplace Intelligence Insider newsletter below and subscribe now to get new articles every Monday.
News Spotlight DEI and MEI aren’t mutually exclusive. In response to DEI backlash, the idea of MEI – merit, efficiency, and intelligence – emerged to fill the gap, but business leaders need to get both right to hire and retain top talent (Fast Company). Remote work in question. The incoming Department of Government Efficiency (DOGE), led by Elon Musk and Vivek Ramaswamy, has proposed ending remote work for federal employees (The Wall Street Journal). Women are staying in the workforce. Since...
Stat of the Week According to a recent study, 65% of professionals reported feeling “stuck” in their jobs. The soft job market and sluggish hiring are leaving many workers feeling trapped in their current roles, unable to find opportunities that offer better growth or higher pay. This lack of mobility not only impacts individual career satisfaction but also limits the ability of employees to develop new skills and advance professionally. For employers, this stagnation may lead to lower...
News Spotlight Managers need to be supportive of employee health issues. HR needs to help managers learn how to better serve the needs of struggling workers (New York Times). AI in the recruiting process is backfiring. Companies are promoting advanced AI tools that enable users to submit applications to thousands of jobs daily, overwhelming job openings with a surge of resumes (NBC News). Office mandates are more widespread. Executives are gradually aligning and delivering a unified message...